Jeff is widely recognized in the restaurant industry as one of the pioneers of e-learning, with more than 30 years’ experience in the industry, primarily in operations and training. His passion for e-learning began at Cracker Barrel Old Country Stores, where he created a program that produced such immediate bottom-line results that it quickly grew into a comprehensive online skills curriculum used by more than 50,000 employees and managers. Now, he does the same thing every day for our clients, providing the insight and vision to uncover the most impactful opportunities for improvement and then designing the optimal e-learning solution to deliver the highest ROI.
When Jeff is not solving the hospitality industry’s toughest challenges, he puts his training skills to work for the Boy Scouts of America as the District Training Chair. He is also a Wilderness Survival Instructor, and likes spending time with his family biking, camping or relaxing at the beach.
Prior to founding DiscoverLink in 2002, Jeff was Vice President of Product Development at the National Restaurant Association Educational Foundation, where he helped guide the industry toward more effective training and e-business solutions.
Jeff is based in Hendersonville, Tennessee.
See news authored by Jeff Tenut.
We have the ability to key in on the problems restaurants are experiencing, and provide the right e-learning solutions for each unique situation.
With 17+ years in the hospitality industry, Josh has developed more than 400 e-learning courses. He has served many roles at DiscoverLink, which has given him a well-rounded understanding of how technological training solutions are best applied in the field.
In his current role, Josh leads our content development team to produce solutions that are as much fun to build as they are to use. He has a passion for the creative, collaborative process that is DiscoverLink content development.
When he’s not working with his team to solve the world’s e-learning problems, Josh enjoys road tripping through the Texas hill country with his family and traveling in general. He loves all things music and is probably listening to music right now.
Josh is based in Houston, Texas.
See news authored by Josh Lowry.
We know how to identify the right things to teach at the right times, and we focus on maximizing ROI without overtraining.
With more than 17 years of experience leading product development initiatives, strategic partnerships and operations, Tom’s background was perfectly suited for the multi-departmental role he took on for DiscoverLink. He is currently responsible for leading business and product strategy and managing the engineering, client services and project management teams.
Tom is an avid sports fan, and on the rare occasion that he gets a breather, he can most likely be found in a gym watching one of his kids play basketball, or at home watching his beloved Philadelphia Eagles from afar.
Prior to joining DiscoverLink, Tom was the Sr. Director of Strategic Product Development for Thomson Reuters where he led product strategy and new product development for Thomson Reuters’ Intellectual Property product lines.
Tom is based in Raleigh, North Carolina.
See news authored by Tom Tankelewicz.
We think big, but we have small business values. We treat our customers like family, we’re always willing to help, and we never make things overly complex.
Cindy brings 25 years of marketing and product management experience to DiscoverLink, having worked for startups as well as large corporations. She is a member of the executive team for DiscoverLink, but her primary role is getting the word out about all the great things we’re doing.
Words are her passion, but in her spare time, she loves cheering on the Chicago Blackhawks and biking along the Illinois Prairie Path.
Prior to joining DiscoverLink, Cindy was Vice President of Product Management at Thomson Reuters, where she led a worldwide team in managing online patent research and intellectual property products. She also has significant expertise in marketing products and services of fast-growing technology companies, and has actively participated in dozens of mergers and acquisitions throughout her career.
Cindy is based in West Chicago, Illinois.
See news authored by Cindy Poulos.
We are setting the standard in e-learning for hospitality employee training because business leaders know that our programs result in positive changes.
John brings more than 25 years’ experience working with every facet of the foodservice industry to DiscoverLink. He uses this vast industry expertise in his account management role, understanding our clients’ biggest challenges and helping them develop and implement e-learning solutions that meet their needs. He also oversees our finance and accounting functions.
John’s passion for the restaurant industry is matched only by his love of America’s fine wines. He thinks it’s the perfect pairing of career and hobby, as any of his customers can attest. When he’s not busy serving his customers, he’s likely watching sports, especially when his kids are involved.
John was previously Vice President of Sales at the National Restaurant Association Educational Foundation, where he worked with state restaurant associations and national chain customers on e-learning and training initiatives. Before joining the NRAEF he was director of national accounts and research and development for Grecian Delight Foods, a maker of top quality ethnic foods for the foodservice and retail markets.
John is based in West Chicago, Illinois.
See news authored by John Poulos.
We’re dedicated to ensuring the success of restaurants by providing them with effective e-learning solutions that lead to consistently positive brand experiences.