Solving Problems and Resolving Conflict
Watch a 40-second video sample illustrating the steps for solving problems.
Watch a 40-second video sample illustrating the steps for solving problems.
Help your leaders become expert at problem and conflict resolution with a step-by-step, scenario-based guide. Managers will discover how to learn from past mistakes and avoid being paralyzed from fear of making the wrong decision. With better problem solving capabilities, your managers will become expert at resolving conflicts between team members and improving communication with guests, resulting in a happier crew and better guest service.