Connecting with Guests
Watch a 1-minute video sample of a gamified activity practicing the best way to interact with guests.
Watch a 1-minute video sample of a gamified activity practicing the best way to interact with guests.
No matter their position in the restaurant, employees will cross paths with a guest at some point during their shift. This course teaches employees the importance and impact of positive guest engagement and uses gamification to drive the message home. Learners will be asked to decide when to check in with a guest and determine which option is best and weakest in terms of creating a connection.