Unconscious Bias for Employees
View a 1-minute video illustrating unconscious bias.
View a 1-minute video illustrating unconscious bias.
Unconscious bias can be difficult to identify because it happens unintentionally. Help your employees recognize their own biases so they can take steps to avoid impacting the guest or their coworkers. This quick course provides a clear definition of what unconscious bias is and how to use the “Reflect, Challenge, Interact” approach to disrupt the cycle of bias.