Improving Your Listening Skills
Watch a 40-second video sample of a game illustrating the differences between an active and distracted listener.
Watch a 40-second video sample of a game illustrating the differences between an active and distracted listener.
Help employees improve their listening skills so they can deliver better service to their customers and work more effectively with their co-workers. This course focuses on active vs. distracted listening, and the importance of providing an effective response to demonstrate the communication was understood.