Diversity in the Workplace
Watch a 2:45 video sample illustrating a better way to communicate within a diverse environment.
This diversity course helps employees work more effectively in a diverse workplace by teaching them to treat everyone as they would like to be treated. It demonstrates that treating co-workers and guests with dignity, care and respect is always the right thing to do, not just from a professional standpoint, but from a personal one as well. Employees will learn the importance of considering how their words and actions, despite motive or intent, can be interpreted by guests or co- workers.
- Scenarios that illustrate the impacts of a hostile or disrespectful workplace and how to diffuse a tense situation by treating everyone with professionalism and respect
- Understanding how words and actions can be interpreted by co-workers and guests, and the importance of stopping to consider the impacts before speaking
- Video examples that provide real-life scenes demonstrating the importance of treating co-workers and guests with dignity and respect
- How to look at a situation from the guest’s perspective and respond with care and consideration
Teach employees to consider the feelings of guests and co-workers
Audience
- Hourly employees
Length
- 15 minutes
Features
- Video examples
- Interactive questions
Languages
- English
- Spanish
Accessibility
- Full narration
- Onscreen text option
- Tin Can compatible
- Mobile ready