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By now you probably know that micro-learning techniques can help overcome the ever-shortening attention span of our workforce, and increase absorption and retention of the material. Gone are the days of hour-long training videos, courses that cover a dozen competencies at once, and learners sitting at the computer for hours on end. With its minimalist… Read More

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According to a 2014 report by TDn2K and the Multicultural Foodservice & Hospitality Alliance, 28% of hourly employees in restaurants are Hispanic.  Spanish is the primary language for many of these workers, but quite often training materials are only provided in English. In order to properly prepare Spanish-speaking employees to work in a restaurant environment,… Read More

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I’ve been lucky enough to build e-learning courses since 1992, and over the past 12 years, DiscoverLink has had the privilege to work with more than 85 restaurant chains on their e-learning initiatives.  We’re asked to review and evaluate existing training programs with a goal of converting them to an online program that is paperless… Read More

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Plan Your Learning Strategy The key to an effective e-learning training program is a well-developed learning strategy. Identify your overall training objectives, and then determine what role you want e-learning to play in the achievement of those objectives. Some organizations make the mistake of thinking e-learning is their learning strategy, instead of a tool in… Read More