https://discoverlink.com/wp-content/uploads/2021/05/jim-square.png 217 217 Cindy Poulos https://discoverlink.com/wp-content/uploads/2022/09/CT-discoverlink-logo-inline-medium-crop.png Cindy Poulos2021-05-07 16:38:172021-05-07 16:38:17Multiunit Leadership in the Post-pandemic Era
Multiunit Leadership in the Post-pandemic Era
As we ramp up operations post-COVID, a new era has dawned that requires a new mentality for above-store leaders. So much has changed in such a short time – technology disruptions, new customer expectations, and evolving employee needs are all coming together to create a perfect storm requiring new best practices for managing across locations.
In this 10-minute interview, Cindy Poulos, VP of Marketing for DiscoverLink, asks Jim Sullivan, author of the best-selling book, Multiunit Leadership, about the most critical changes multiunit leaders need to be ready for during the next five years.