Flex and Stretch Release Notes – DiscoverLink e-learning

Flex & Stretch Release on DiscoverLink Talent

With the new year upon us, we’re announcing some new features to help push your e-learning fitness to a whole new level. We’re stretching our capabilities and flexing some new muscle in response to requests from our clients. But to keep the system as flexible as possible, all of these features are completely optional, so you can choose which to take advantage of and which to ignore.

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Additional Skill Positions

In the past each learner could only have one skill position assigned to them, which was problematic when employees were cross-trained and capable of working in more than one position. Now you can associate an unlimited number of additional skill positions with each learner in addition to their primary skill position, providing more flexibility in how you use the system to train, communicate with, or identify groups of team members. For example, additional skill positions can be leveraged when:

Filtering the manager’s dashboard to show all team members who are certified in a specific position
Auto-assigning learning programs to learners in a specific skill position
Sending messages to learners in a specific skill position

The learner still has a primary skill position assigned, which is used for performance reviews and grouping the manager’s dashboard by skill position.

By default, the system uses a single skill position, but if you would like to take advantage of adding more skill positions to a learner profile, contact your client services manager to have this feature turned on for your campus.

Note that if you currently use roster integration from another system to add new learners, the feed may need to be adjusted to accommodate additional skill positions.

Expanded Role Levels

The number of role levels that can be defined on your campus has now been stretched from five to 15, providing new flexibility in permissions and reporting structures. Each role level, including existing ones, can now also be customized with visibility options for what other roles they can see: lesser roles, their level and lesser roles, or all roles. Roles can also be repositioned in the hierarchy to take advantage of the new role visibility options. For example, a new role can be added in between role levels 1 and 2 without affecting either of those roles.

Because role level changes will immediately impact system permissions and visibility of other learners on the campus, role levels changes must be completed by your client services manager. The change will first be deployed to your campus sandbox so it can be thoroughly tested prior to rollout to your production campus.

Note that if you currently use roster integration from another system to add new learners, the feed may need to be adjusted to assign the correct roles.

Stronger Password Policies

Our password policies are flexing their muscles too, with additional security measures, self-resets, and complex passwords all now available. These features are optional and must be turned on for your campus by your client services manager, if desired.

Additional Password Security

Additional Password Security is a campus setting that, when turned on, locks a user out of the application after five unsuccessful log-in attempts within 20 minutes. The lockout period is 60 minutes and can be overturned by a manager from the learner profile.

Password Reset

When this feature is turned on, learners will be able to reset their own passwords by clicking a “forgot password” link on the login page. Learners can also change their password after login from a “change password” link under the Hello… dropdown. Managers can also force a password reset from the learner profile via the manager’s dashboard. Use of this feature requires an email address in the learner profile, so if one is not present when a reset link is used, the learner or manager will be prompted to enter one.

Complex Passwords

Password strength can now be enforced on all campus and sub-campus levels to require:

At least 10 characters in length
At least one uppercase letter: A-Z
At least one lowercase letters: a-z
At least one number: 0-9
At least one special character: !#$%&()*+,-./:;<=>?@[\]^_{|}~

When the campus setting for Complex Passwords is turned on, existing users will be presented with a reset process upon their next login attempt.

For campuses using roster integration with another system, email address will be a required field, and a random temporary password will be generated for each new learner added to the system. The learner will receive the temporary password via email and be prompted to change it upon login.

When the Complex Passwords setting is turned on, both the Password Reset and Additional Security settings must also be enabled. However, Password Reset and Additional Security settings can be turned on independent of the Complex Password setting and each other. Once the Complex Passwords setting is turned on, it cannot be turned off.

Downloadable Image Library

To help you customize your campus even more, we’ve made a collection of free images available on SuccessLink that can be used as exam backgrounds, learning program tiles, or content item thumbnails. These colorful images include some that are restaurant-themed and some that are generic, and we’re happy to add more upon request. To access them clients can go to SuccessLink and use “success” as the password.

If you have any questions, would like to schedule one-on-one training on any of the new features, or would like to add multiple skill positions, additional role levels, or stronger passwords to your campus, please contact your Client Services Manager at discoverlink@zohosupport.com. Or, click the button below to request a sales demo.

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Flex & Stretch Release on DiscoverLink Talent

Additional Skill Positions

Expanded Role Levels

Stronger Password Policies

Downloadable Image Library

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