Course Abstract
Improve service and sales by teaching managers to manage their BEAM (Behavior, Energy, Aim and Mindset). A manager’s BEAM can have either a negative or positive effect on his or her employees and customers. This course will teach your managers to take control of their BEAM and use it to energize and motivate employees to better serve their customers.
HIGHLIGHTS
- Understand the negative effect managers who cannot control their BEAMs have on staff and customers
- Learn the power of recognizing good performance
- Explore how to enhance the BEAM of employees
- Discover how the way managers treat their employees determines how employees will treat their customers
- Identify the best course of action regarding BEAM management in the face of common restaurant situations
Audience
- Managers
Length
- 20-25 minutes
Features
- Interactive exploration
Accessibility
- English narration
- Onscreen text
- Tin Can Compatible
Programs
- Sullivision
Energize and motivate employees with a positive BEAM
VIEW MORE TRAINING PROGRAMS
Employee Compliance
Manager Development
Manager Compliance
Employee Development
Custom Courses
AGM to GM