Course Abstract
Teach supervisor candidates the importance of building relationships with co-workers to improve team performance and enhance the guest experience. This course demonstrates what it means to build a relationship with team members and shares the best way to provide feedback on performance issues.
HIGHLIGHTS
- Illustrates the impact a single co-worker having a bad day can have on team performance and the guest experience
- Practice building a relationship and then using that relationship to help a co-worker with a performance issue
SEE A SAMPLE
Watch a 1-minute video sample illustrating the importance of building common ground with employees.
Audience
- Employees
- Supervisors
Length
- 5 minutes
Features
- Interactive discovery
- Practice activities
- Scenario-based learning
Accessibility
- English narration
- Spanish narration
- Onscreen text option
- Tin Can compatible
- Mobile ready
Programs
- Employee Development
- Supervisor
Enhance guest experience by building team relationships
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