Course Abstract
Teach employees the Payment Card Industry’s (PCI) Data Security Standard (DSS) so they can keep credit cardholder data safe and secure. This essential course informs team members who handle credit card transactions to carefully follow PCI guidelines in order to protect the guest’s personal information.
HIGHLIGHTS
- Explains Credit Card Handling Procedures (CCHP) and the consequences of deviating from the CCHP
- Provides detailed guidelines to prevent fraudulent activity, including inspecting credit cards, handling cards with microchips, verifying signatures, and completing transactions
- Discusses additional best practices that should be adopted before, during, and after a credit card transaction
- Validates comprehension with an integrated knowledge check
SEE A SAMPLE
See a 50-second interaction example explaining some of the ways to inspect a payment card.
Audience
- Employees
Length
- 7 minutes
Features
- Interactive discovery
- Integrated exam
Accessibility
- English narration
- Spanish narration
- Onscreen text option
- Tin Can compatible
- Mobile ready
Programs
- Employee Compliance