We often hear from restaurant training administrators who are frustrated with the challenges of having to track multiple certifications in different programs across their organization. Whether for food safety, OSHA, harassment, PCI compliance or other certifications, keeping track of who is up-to-date on which programs when they’re all managed through disparate systems can be a real bear. Couple that with managing different requirements in different states, preparing reports for various authorities or corporate executives, and scheduling recurring training, and it can become a real nightmare.

With DiscoverLink Talent you can track certifications in the same system you use to deliver e-learning programs to your stores, making compliance tracking and reporting a snap.

Certification Tracker for Easy Compliance

With Certification Tracker you can keep track of your employees’ most important certifications integrated within your learning management system. Any compliance can be tracked and reported on along with your learning programs and exams. Certifications can be set to recur on a timeframe you specify, and will automatically appear in the learner’s My Training page when it’s time to recertify. Optionally, you can require that the learner input a Certification Number upon completion. You can allow your learner to select from as many Certification Organizations as you offer, including MenuTrinfo’s AllerTrain and Food Handler programs available from DiscoverLink. You can also require a manager to sign off in person or remotely to validate the certification was completed. And, your organization’s past certifications can be uploaded to establish history that can be important for compliance reporting.

Conditions to Automate Complex Assignments

With Conditional Learning Programs you can apply advanced conditional rules to automatically assign learning programs based on any combination of Skill Position, Store Type, or State. This powerful tool lets you customize the learning experience for different regions, franchisees, brands, or other criteria that dictate a unique approach to learning administration. This unique capability is especially handy for managing certification requirements, which often vary by state.

Automated Notifications When It’s Time to Recertify

When it’s time for a learner to get recertified, you can automatically send email notifications when learning programs are assigned and/or completed. Notifications are set on a per-learning program basis, so you can choose different notification settings for each learning program. You can use a predefined email template or create your own, including merge fields to personalize the message.

Customizable Certificates to Add to Any Learning Program

Personalized certificates are a great way to reward employees for completion of learning programs or specific content items. You can create your own design or leverage provided templates, and optionally, add a logo and signature.

ServSafe Integration for Seamless Access

With ServSafe Integration you can manage and track certifications from the National Restaurant Association with ease, including ServSafe Manager, ServSafe Food Handler, ServSafe Alcohol, and ServSafe Allergens. Two-way integration with your ServSafe portal provides single sign-on for learners and automatic push of completion details to the LMS for easy reporting and management. To learn more about the benefits of this option, see how Moe’s Southwest Grill Ensures Food Safety Compliance with ServSafe Integration.

System-wide Reporting Makes Compliance a Breeze

An interactive Dashboard lets you see learning program completion status across your entire organizational hierarchy, with drill-downs by region, franchisee, or store. Built-in standard reports show course or learning program completion status by user or across all employees, available for export in common document and spreadsheet formats. A Certification Tracker report shows the status of all certifications by location, along with certificate numbers and certifying organization. Custom reports can also be developed to provide the exact report you need to prove compliance at the touch of a button.

Take the Burden out of Certification Tracking 

DiscoverLink Talent makes tracking your certifications easier than ever, with the help of these powerful features:

• Certification Tracker
• Conditional Learning Programs
• Automated Notifications
• Customizable Certificates
• ServSafe Integration
• System-wide Reporting

To learn more about tracking certifications or any of the other DiscoverLink Talent hospitality-focused features, request a demo today.