With employee turnover rates at an all-time high and the labor market tighter than ever, hospitality organizations are constantly looking for ways to improve retention and attract new talent. When vacancies occur, many hospitality businesses dive into a mad scramble to fill the position as quickly as possible, often settling for less-than-ideal external candidates or… Read More

hospitality features

New OSHA Courses Round Out Compliance Programs   Reducing risk and creating a safe work environment is easier than ever with our two new OSHA Compliance courses. Our OSHA courses are restaurant-specific, set in front-of-house (FOH) and back-of-house (BOH) restaurant environments with restaurant workers dressed in restaurant uniforms. At only 10 minutes each, these mobile-ready e-learning… Read More

New EEO & Diversity Courses Designed for Hourly Employees The need for anti-discrimination and diversity training doesn’t stop with your managers.  To ensure that employees and guests are treated with dignity and respect, hourly team members also need an understanding of Equal Employment Opportunity laws and an appreciation of diversity in the workplace.  Our newly redesigned, mobile-friendly compliance courses… Read More

Your best managers know the value of ongoing learning and development, so help them make it a top priority with our two new Personal Development courses: Improving How You’re Perceived – As leaders take on more responsibility, how they are perceived by employees, superiors and guests becomes even more critical to their success. Help your managers learn… Read More

Develop Excellent Communicators with E-learning In a people-centric business like ours, strong communication skills are absolutely essential.  Help your managers take their skills to the next level, with two new mobile-friendly courses: The Art of Weekly Meetings:  Improve team communication by teaching your managers how to hold effective weekly meetings. In this course managers will… Read More

Improve guest experience with e-learning designed specifically for hospitality managers. With hospitality as the cornerstone of the restaurant and hotel industries, it’s crucial to equip your managers with the skills they need to make guest-centered decisions and set the stage for great service.  Our two new hospitality courses help managers develop and practice critical skills that… Read More

Developing managers is very different from developing hourly employees.  While new general managers are accustomed to coaching and leading team members, they often struggle to make the proper adjustments required to manage other managers.   General managers need to use special techniques to turn their top team members and managers into superstars.  That’s why we’ve introduced… Read More

Check out our new manager development courses! Today we’re introducing two brand new leadership and team development courses that were developed specifically for managers in the hospitality industry.  With engaging features like interactive simulators and situational practice activities, these mobile-ready courses allow restaurant and hotel managers to quickly gain competence in critical management skills.          … Read More

Food Safety Awareness & Workplace Safety Awareness are new and improved in HTML5 These essential employee compliance courses have been rebuilt to work on mobile devices, providing maximum flexibility in deploying this critical content. Supported operating systems include iOS (iPad), Android and Windows. These e-learning courses were created with efficiency in mind.  They focus on teaching important food safety and… Read More

Today we released a brand new e-learning course called “Operating Within Your Budget.”  Designed specifically for restaurants and hotels, this mobile-ready course will teach managers to proactively manage their operating budget. Improve profits and achieve corporate goals with better financial management Our hospitality-focused  financial management courses help restaurant and hotel managers become proficient in key skills… Read More