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Meet the team and get ready to learn! This is your chance to vote on your favorite Custom Login Page and Success Story, so don’t be late!

In an industry where annual employee churn exceeds 100%, where technology is disrupting ordering, marketing and training processes daily, and the customer has redefined the concept of “service,” who is staying ahead of the curve in our industry? This presentation will detail the seven specific best practices being deployed by the most successful foodservice brands to drive more sales, energize service, embrace technology, retain high-performers, and develop a robust leadership pipeline into their units, regions, and markets. This will also cover a ½ best practice related to executing the other seven best practices.

Lehigh Valley Restaurant Group – Red Robin (LVRG) has a strong “culture of coaching” that they pride themselves on. Year to date, LVRG has a 67% internal promotion rate for managers and a 100% internal promotion rate for GMs. This is all due to the e-learning pathway that has been set up and can take any team member from day one through multi-unit leadership. This presentation will focus on the steps to create a successful e-learning development pathway for internal growth.

Discover new courses to improve compliance and round out your learning programs. Afterwards, participate in our fun activity that allows you to provide input into our new content development priorities.

In this advanced admin session, we will show you how to leverage one of the most powerful features in your LMS. With Question Banks, you can store questions in a bank once and use them in multiple exams, with question edits propagated automatically. You’ll also learn how to use categories to enable granular randomization to ensure the validity of your exams and quizzes.

In this interactive breakout session, we’ll work together to create a hospitality training curriculum. We’ll show you how to craft the perfect blended learning program, incorporating both online and offline training into a seamless program. We’ll help you decide which method is best to teach each competency, and show you how to leverage several LMS features to meet your goals.

As one of the first restaurant chains to participate in the Hospitality Sector Registered Apprenticeship program, Taco Mac is something of a pioneer. But little did they know how much extra value this program would provide beyond the $50,000 in grants they received from the Federal Department of Labor. In this noteworthy session, you’ll hear about the step by step process they used to secure 25% of the available restaurant apprenticeship spots. Find out how Taco Mac collaborated with teams from the National Restaurant Association and DiscoverLink to map their training curriculum to the competencies required by the program. And, in addition to benefits realized by apprentices and participating restaurants, you’ll discover the surprising impacts the program had on both the training department and recruiting efforts.

Find out how our latest enhancements can help you meet your goals. Afterwards, help us prioritize new feature development for DiscoverLink Talent.

Join us for speed dating – DiscoverLink style! Pick a campus that you want to explore and after 20 minutes are up, rotate to another table!

Campuses featured: Moe’s Southwest Grill, Granite City Food & Brewery, Golden Corral, The Greene Turtle

With constant change increasing the pressure placed on all of us, how can you adapt to meet the needs of your customers and yourself? How do you deal with the difficulty of doing more with fewer resources?  How do you stop spending your days putting out fires? Simple: stop letting your title or organizational structure keep you from being a leader.

In this spirited and interactive session, you will learn seven secrets that great leaders apply to make great results happen. Find out how you can apply these same secrets to your job – no matter what you do. Discover how to awaken the leader within you!

This session is designed for training administrators who are frustrated with the challenges of having to track multiple certifications in different programs across their organization. With Certification Tracker, you can keep track of your most important certifications, assign recurring certifications, and even modify requirements for different regions, franchisees or brands. We will be diving into all elements of Certification Tracker and showing you how to utilize them to benefit your campus.

In this session, we will teach you tips and tricks for how to test your e-learning course, and what to look for when you are double checking your work. At times, courses will be uploaded, but an issue will prevent users from moving through or even completing the course. In this session, you’ll learn to spot the trickiest problems that can trip you up and how to ensure the quality of your course.

With all of the ways to present your learner with content, how do you decide which content fits where?  Rubio’s uses a variety of methods to engage learners and increase the effectiveness of their training.  In this session, we explore how to decide where content should “live” and how to develop content when faced with the challenges of low technology use, little budget, and a fast-paced environment. This session will look specifically at Checklists and Workbooks, using them in ways to leverage the Discoverlink LMS as a part of your overall learning strategy.

Clients share their best e-learning courses, best simulations, and best interactive activities.

Courses featured by: Texas Roadhouse, Peter Piper, Fazoli’s

We’ll share prioritization results and give you an opportunity to share your feedback and ideas.