Courseware
Serve U courses cover all the aspects of building and operating a high-performing, fully compliant operation, with courses aimed at both managers and employees and covering everything from specific skill-training to leadership development, motivation and teambuilding.
Serve U includes dozens of courses covering the most in-demand areas of foodservice training, including:
- Managers and Multi-Unit Managers
- Before the Shift: Team Focus and Motivation
- During the Shift: Maximizing Service and Profits
- After Shift: Maintaining Energy
- Leadership Development
- Suggestive Selling
- Service Excellence
- Sexual Harassment Compliance
- Employees
- Skill Development
- Safety and Security Compliance
- EEO Compliance
Like Having Your Best Trainer in Every Store
Serve U is an e-learning solution created in a partnership between Jim Sullivan, bestselling author and trainer; and DiscoverLink. It’s the fastest way to get world-class training into your operation. Within a short period of time, a Serve U program can be implemented into your organization that sharpens the skills of managers and employees and improves sales and profitability. Serve U also offers you powerful tools for measuring, managing, and evaluating e-learning in the field.
Built on the Real-World Experience of Sullivision and DiscoverLink
Jim Sullivan, creator of Sullivision, has sold nearly half a million books and DVDs on foodservice training and given over 1000 seminars to restaurant executives, operators and managers at many of the top chains and independents. Drawn from that real world experience, his down-to-earth and practical training has boosted profitability, cut attrition, and improved team spirit by measurable leaps at every level of our industry.
DiscoverLink is the leader in e-learning systems for foodservice, with over a decade of experience specifically in foodservice training. More foodservice companies use DiscoverLink e-learning systems than any other provider.
The Complete E-Learning Solution for Today’s Foodservice Industry
Now, with Serve U, DiscoverLink takes Sullivision training to the next level by putting it in an e-learning format that is engaging and user-friendly for your workforce. Serve U allows employees to learn at their own speed, ensures absorption of the material, and in many cases literally speaks their language (English or Spanish).
Serve U also allows for the tracking and measuring of program progress, either by individual or store. This information can then be used to help draw correlations between the level of training a store receives and its sales, attrition, and overall customer satisfaction.
Key Features
The Serve U training center is more than just courseware — it’s a complete system that offers you all the tools you need to create, manage, and track your training efforts companywide.
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Complete Turnkey Solution
With its Courseware Management, Test Builder, On-line Survey Tool, and Reporting and Tracking features, you are set for successfully and efficiently preparing your learners for improved performance and increased profits.
Since DiscoverLink also hosts your Serve U online training center on its servers, it provides all necessary hardware, software, Internet bandwidth, and system support, including upgrades and maintenance. You also enjoy a custom-designed private campus that uses your own company’s logo. Finally, you reduce up-front costs, speed project delivery, and eliminate any need to divert your own internal resources to the project.
The Serve U training center maximizes your learning investment through a streamlined implementation process. Your program can ramp up almost immediately because Serve U can be setup and deployed within a matter of days.