A proven, complete training solution designed by hospitality experts
DiscoverLink Talent is an employee development solution optimized for the hospitality industry. This expertly designed system brings together learning, performance management, insightful talent quality metrics, and our industry-leading training content into a single, integrated platform.
DiscoverLink Talent will help you:
- Provide consistent brand experiences
- Improve guest satisfaction
- Increase sales
- Reduce training costs
- Raise staff competency
- Improve training quality and effectiveness
- Promote career growth from within
- Accelerate learning
Help your employees learn more, faster
Our innovative learning management system (LMS) was designed specifically for the hospitality industry. It combines the ease of use of social media sites with an employee recognition solution and a dynamic dashboard for easy administration. With the DiscoverLink Talent learning module, you can boost overall store performance by elevating staff competency while reducing costs.
This proven system will help you:
- Increase employee knowledge with dramatically faster time to competency
- Improve employee engagement with an integrated rewards and recognition system
- Save managers time with one-click course assignments and auto-assignment bots
- Provide managers with real-time data on learning events and completions
- Track training and compliance across brands for easy reporting and audits
- Eliminate test administration burden with integrated checklist and exam builder
- Enable blended learning programs by assigning and tracking e-learning courses, videos, checklists, exams, audio files, documents, images and web links
A cut above the rest
DiscoverLink Talent sets itself apart from other learning management systems by offering unique capabilities specifically designed to meet the needs of hospitality businesses.
Automated learning assignments based on skill position data from your HRIS system make administration a snap. Conditional learning programs use advanced rules to assign training so you can easily handle the most complex set of variables.
With an interactive, dynamic dashboard, managers can assign new learning programs with one click and see the completion status of each learner at a glance. Assignment bots make all-staff assignments and recurring learning events a breeze.
Social Media Simplicity
We’ve leveraged familiar social user interfaces branded with your company logo and color scheme to create a highly intuitive experience. Learners are able to log on, immediately determine what they need to do, complete their assigned training, and get back to work without distraction.
Rewards & Recognition
An integrated trophy case with badges and awards for completion of job roles and behavioral achievements keeps team members motivated to continue their development.
With detailed role-based permissions, corporate departments, district and regional managers and multi-unit franchisees can quickly view dynamic reports tailored to their hierarchy level in the organization. Custom reports and the ability to display key metrics on your dashboard provide ultimate insight tailored to your business.
Our cloud-based Software as a Service (SaaS) solution easily integrates with HRIS systems to automate data uploads that can automatically register new employees with auto-generated IDs and passwords, and drive automatic learning program assignments.
We’ll quickly configure the system to meet your needs, with unlimited hierarchy levels including multi-brand campuses, and your choice of custom rewards and icons. Powerful learning program attributes enable multiple pre-requisites, associated learning programs and categorized content to provide unmatched flexibility in the setup of your learning programs.
Why hospitality businesses love our system
Training departments prefer our talent development system because it:
- Features an intuitive and easy-to-use design for both learners and administrators
- Automates learning program assignments by skill position leveraging conditional rules
- Easily handles multi-brand concepts with reporting available at every level of your hierarchy
- Uses single sign-on, cloud-based software that easily integrates with HRIS systems
- Features a rewards and recognition center to keep team members motivated
- Includes an integrated validation module to confirm achievements with checklists and exams
- Enables continuous training program improvement with integrated surveys
- Provides a dynamic dashboard to view status across stores with drilldowns to view individual units
Our job-specific e-learning for hourly team members has significantly increased their knowledge prior to hands-on training. This gets our team members to a higher competency level more efficiently.
DiscoverLink Talent is user friendly…our team is able to figure it out with little or no assistance.
When I think of DiscoverLink Talent, I think ‘Customizable!’ I can choose skill positions, role names, store types and permissions that work for my brand, and I have custom reporting tailored to my needs.
DiscoverLink Talent has helped us to report quickly and accurately our successes and opportunities to senior leadership as well as our restaurant operators.