Last September, Perkins launched the DiscoverLink Talent learning management system (LMS) and DiscoverLink Content Library courses, and now their sister brand, Marie Callender’s, has joined the DiscoverLink family. Marie Callender’s rolled out the LMS and library courses in March to 31 stores. Marie Callender’s is a 92-unit family dining restaurant with a bakery and frozen food supplier of pies and comfort food. They have locations in California, Nevada, and Utah.
From Limited Access to Full Access
Marie Callender’s has been using a limited access version of DiscoverLink Talent for the past three years to deliver DiscoverLink’s California Harassment Prevention series to their store managers and supervisors. Since launching the full version of the system in March, they have had more than 1,300 employees use the system across all corporate stores.
“As a legacy brand, Marie Callender’s was missing the opportunity to capture today’s learner, but with DiscoverLink Talent we have been able to reach a wide-range of team members and validate skills and knowledge without chasing paper,” said Christine Stear, Director of Employment & Training for Marie Callender’s. “Going forward, we are excited for the opportunity to continually engage today’s learners in a meaningful way through e-learning.”
Launching Manager and Hourly Training Programs
Marie Callender’s also added manager and hourly training programs, leveraging the same 10 courses that Perkins uses, including a selection from OSHA Compliance, Manager Development, and AGM to GM. These programs are also accompanied by checklists that general managers must complete that are later validated by regional managers. Marie Callender’s will continue to add internal content and other restaurant related content as it is converted from the Perkins brand to Marie Callender’s.
“Like the Perkins deployment, Marie Callender’s followed the same successful implementation pathway,” said Mike Andrews, Account Manager for DiscoverLink. “Starting with introducing operational leaders to the system, the Marie Callender’s training team was able to systematically add a combination of internal and DiscoverLink content to broaden the user experience. This approach provides repetitive engagement, continues to create excitement, drives value buy-in and establishes continuous usage of the campus. It’s a great best practice to follow.”