Closing the Leadership Skills Gap

At the Miami Conference, I shared (in less than 9 minutes), the important role that the General Manager plays in the success of your organizations.  It’s critical thus that he/she is given the proper tools and that training is addressed. In our research, we identified specific under-developed competencies which are key in ensuring that the General Manager has the skills needed to be a successful leader.  Take a few minutes and watch my video.