About Us

Leadership Team

Jeff Tenut Partner

Jeff Tenut is widely recognized in the restaurant industry as one of the pioneers of e-learning, with over 25 years’ experience in the industry, primarily in training. He first became aware of e-learning while working in management training at Cracker Barrel Old Country Stores, and created two Manager Trainee courses aimed at reducing training time and improving competency and acculturation.

The pilot courses produced such immediate bottom-line results that they quickly grew into a comprehensive online skills curriculum used by over 50,000 employees and managers. The program has been credited with reducing attrition and training time.

As Vice President of Product Development at the National Restaurant Association Educational Foundation, he helped guide the industry toward more effective training and e-business solutions. In 2002, he started DiscoverLink to fill the need for an e-learning provider who truly understands the issues and challenges of the restaurant industry and its workforce. He oversees all client projects, drawing on his deep understanding of the industry to analyze client needs, and designing training plans and courseware to deliver the biggest return.

John Poulos Partner

John Poulos brings nearly 20 years’ experience working with every facet of the foodservice industry to DiscoverLink. At the National Restaurant Association Educational Foundation, where he was Vice President, Sales, he worked with state restaurant associations, distributors, academic and national chain customers, and many other industry players to carry out the mission of the NRAEF, including e-learning and training initiatives. Before joining the NRAEF he was director of national accounts and research and development for Grecian Delight, a maker of top quality ethnic foods for the foodservice and retail markets. He has also worked with such top chains as Wendy’s, Applebees, Taco Bell, and ARAMARK. John’s thorough knowledge of the industry on every level is a key asset in helping clients develop and implement an e-learning solution strategy that meets their needs cost-effectively.

Chuck Roberts Partner

Chuck Roberts comes to DiscoverLink with over 20 years of investment money management experience, managing over 100 million in private assets, including many holdings in the hospitality industry. Following his years as a money manager for national firms, Chuck started his own private equity company in 1999. The obvious customer need for e-learning specifically targeted to the restaurant industry, and the reputations and vision of DiscoverLink’s founders, convinced him to join DiscoverLink as a strategic partner in 2003. He leads business development for the company, establishing new client relationships, vendor partnerships, and other alliances that help cement DiscoverLink as the leader in hospitality e-learning solutions.

Charlie Buchanan Director of Operations

Charlie Buchanan’s career in e-learning began at a Houston-based company, where he helped design and implement federally mandated Web-based compliance training. In 2000, Charlie was tapped to lead the production team. In this role, he consulted with a diverse range of clients to develop customized training solutions, and managed the implementation and measurement of the solutions to ensure their continued success. During this time, his refinements in the production process reduced overall development time by nearly 50%. DiscoverLink was pleased to bring Charlie on board in 2004. At DiscoverLink, Charlie utilizes his depth of e-learning experience to direct the entire production process, from the selection of tools and technology, to production of content, to its implementation in the field.