Jim Sullivan’s article, “How to Leverage Technology to Enhance Learning” from Nation’s Restaurant News (August 2006), explores how technology—effectively harnessed—can be an important step in improving the effectiveness of organizational learning.

As pioneering foodservice organizations adopt e-learning programs and realizing tremendous benefits, more companies are beginning to see e-learning as a cost-effective way to offer their employees a consistent training message that can increase employee competency and reduce turnover rates.

The key to an effective e-learning training program is a well-developed learning strategy. Identify your overall training objectives, and then determine what role you want e-learning to play in the achievement of those objectives.